1. How do I place an order?
To place an order, simply browse our website, select your desired swimsuit, choose the appropriate size and color, and click “Add to Cart.” Proceed to checkout, enter your shipping details, and complete the payment.
2. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options displayed at checkout.
3. Do you offer international shipping?
Yes! We ship worldwide. Shipping rates and delivery times vary depending on your location. You can check the estimated delivery time at checkout.
4. How long does shipping take?
Processing time is typically 1-2 business days. Shipping times vary:
- Standard Shipping(USA): (Estimated Delivery: 3-6 business days)
5. Can I track my order?
Yes! Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this to track your package on our website or the carrier’s website.
6. What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be unused, unwashed, and in original packaging. Please visit our Return Policy page for details.
7. What if I receive a damaged or incorrect item?
We apologize for any inconvenience! Please contact our customer support within 48 hours of receiving your order with photos of the issue, and we will resolve it as quickly as possible.
8. How do I determine my size?
Each product page includes a size chart to help you find the perfect fit. If you need additional assistance, feel free to contact our support team.
9. Can I change or cancel my order after placing it?
Orders can only be changed or canceled within 24 hours of purchase. Please contact our support team as soon as possible.
10. How can I contact customer support?
You can reach us via email at [email protected]. Our team will respond within 24-48 hours.